For maintenance, plant management and engineering

Your machine knowledge. Connected and on hand.

RivetTrail links machines, parts, documents, faults and contacts in one knowledge base, fed from ERP, MES, Excel and manuals. Every question answered, every answer with its source.

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The core

Ask, don’t search.

Because everything in RivetTrail is linked, it also answers questions that span several machines. Every answer shows where it comes from.

You can also ask:

Example

2 machines found

  • CNC-003Building 2, Line BSource: ERP parts list
  • CNC-007Building 4Source: Service report

1 machine stops

  • CNC-004downstream, fed by CNC-003Source: Machine links
  • CNC-007backup machine, Building 4Source: MES line plan

Last changed by A. Weber

  • CNC-003control system changed, 12 Sep 2026Source: Change history
  • T. Bergerapproved the changeSource: Approval

2 manuals found

  • CNC-003Manual, p. 42, spindle changeSource: Document store
  • CNC-004Operating manualSource: Manufacturer PDF

When it counts

The machine is down. Where do the answers come from?

Every minute spent searching is a minute of downtime. This is the difference.

Where you find answers today and with RivetTrail
Question Today With RivetTrail
Which part is installed? ERP, network drive, service report Straight from the knowledge base, with its source.
What was changed last? Shift log, emails, asking around History with date and supporting record.
Who knows this machine? Ringing round A named contact for every machine.
What depends on it? The foreman knows Upstream and downstream machines, backup machine, utilities.

What you gain

Why it pays off.

Less searching, less guessing, less reliance on individuals.

  • Shorter downtime

    Troubleshooting starts straight away, not with a hunt for documents.

    67%

    of industrial companies have unplanned downtime every month.

    Source: ABB, 2023

  • Reliable data

    No duplicates, no silent errors. Conflicts are flagged.

    100%

    of entries with source and change history.

    Product principle

  • Knowledge stays

    What experienced colleagues know stays in the system. Even after they retire.

    13.4 million

    people in Germany’s workforce will reach retirement age by 2039.

    Source: Destatis, 2025

New machine?

How the knowledge gets in.

Nobody has to key in serial numbers by hand. Duplicate or conflicting entries are caught before they reach the knowledge base.

  1. Upload

    Nameplate photo, reports, lists, exports.

  2. Recognise

    Manufacturer, type, serial number, parts. Every entry with its source.

  3. Link

    Matching parts, related documents, neighbouring machines and contacts are connected.

  4. Check and approve

    Duplicates and conflicts are reported. Optionally, a second person signs off.

We are looking for pilot sites

Start with your 10 most critical machines.

Built from the files you already have. No IT project, no system access.

How the pilot works

  1. You send exports and documents for 10 machines.
  2. We build the knowledge base from them and show duplicates and conflicts.
  3. Together we decide whether it helps you.

Contact

Pilot call, 30 minutes

Request a pilot call

We reply within two working days.